Big Data Analytics

The volume of data that one has to deal has exploded to unimaginable levels in the past decade, and at the same time, the price of data storage has systematically reduced. Private companies and research institutions capture terabytes of data about their users’ interactions, business, social media, and also sensors from devices such as mobile phones and automobiles. The challenge of this era is to make sense of this sea of data.

This is where big data analytics comes into picture. Big Data Analytics largely involves collecting data from different sources, munge it in a way that it becomes available to be consumed by analysts and finally deliver data products useful to the organization business. The process of converting large amounts of unstructured raw data, retrieved from different sources to a data product useful for organizations forms the core of Big Data Analytics. In this tutorial, we will discuss the most fundamental concepts and methods of Big Data Analytics.

Audience

This tutorial has been prepared for software professionals aspiring to learn the basics of Big Data Analytics. Professionals who are into analytics in general may as well use this tutorial to good effect.

Prerequisites

Before you start proceeding with this tutorial, we assume that you have prior exposure to handling huge volumes of unprocessed data at an organizational level.

Through this tutorial, we will develop a mini project to provide exposure to a real-world problem and how to solve it using Big Data Analytics.

Big Data Analytics - Overview

The volume of data that one has to deal has exploded to unimaginable levels in the past decade, and at the same time, the price of data storage has systematically reduced. Private companies and research institutions capture terabytes of data about their users’ interactions, business, social media, and also sensors from devices such as mobile phones and automobiles. The challenge of this era is to make sense of this sea of data. This is where big data analytics comes into picture.

Big Data Analytics largely involves collecting data from different sources, munge it in a way that it becomes available to be consumed by analysts and finally deliver data products useful to the organization business.

The process of converting large amounts of unstructured raw data, retrieved from different sources to a data product useful for organizations forms the core of Big Data Analytics.

Big Data Analytics - Data Life Cycle

Traditional Data Mining Life Cycle

In order to provide a framework to organize the work needed by an organization and deliver clear insights from Big Data, it’s useful to think of it as a cycle with different stages. It is by no means linear, meaning all the stages are related with each other. This cycle has superficial similarities with the more traditional data mining cycle as described in CRISP methodology.

CRISP-DM Methodology

The CRISP-DM methodology that stands for Cross Industry Standard Process for Data Mining, is a cycle that describes commonly used approaches that data mining experts use to tackle problems in traditional BI data mining. It is still being used in traditional BI data mining teams.

Take a look at the following illustration. It shows the major stages of the cycle as described by the CRISP-DM methodology and how they are interrelated.

CRISP-DM was conceived in 1996 and the next year, it got underway as a European Union project under the ESPRIT funding initiative. The project was led by five companies: SPSS, Teradata, Daimler AG, NCR Corporation, and OHRA (an insurance company). The project was finally incorporated into SPSS. The methodology is extremely detailed oriented in how a data mining project should be specified.

Let us now learn a little more on each of the stages involved in the CRISP-DM life cycle −

• Business Understanding − This initial phase focuses on understanding the project objectives and requirements from a business perspective, and then converting this knowledge into a data mining problem definition. A preliminary plan is designed to achieve the objectives. A decision model, especially one built using the Decision Model and Notation standard can be used.
• Data Understanding − The data understanding phase starts with an initial data collection and proceeds with activities in order to get familiar with the data, to identify data quality problems, to discover first insights into the data, or to detect interesting subsets to form hypotheses for hidden information.
• Data Preparation − The data preparation phase covers all activities to construct the final dataset (data that will be fed into the modeling tool(s)) from the initial raw data. Data preparation tasks are likely to be performed multiple times, and not in any prescribed order. Tasks include table, record, and attribute selection as well as transformation and cleaning of data for modeling tools.
• Modeling − In this phase, various modeling techniques are selected and applied and their parameters are calibrated to optimal values. Typically, there are several techniques for the same data mining problem type. Some techniques have specific requirements on the form of data. Therefore, it is often required to step back to the data preparation phase.
• Evaluation − At this stage in the project, you have built a model (or models) that appears to have high quality, from a data analysis perspective. Before proceeding to final deployment of the model, it is important to evaluate the model thoroughly and review the steps executed to construct the model, to be certain it properly achieves the business objectives.
  A key objective is to determine if there is some important business issue that has not been sufficiently considered. At the end of this phase, a decision on the use of the data mining results should be reached.
• Deployment − Creation of the model is generally not the end of the project. Even if the purpose of the model is to increase knowledge of the data, the knowledge gained will need to be organized and presented in a way that is useful to the customer.
  Depending on the requirements, the deployment phase can be as simple as generating a report or as complex as implementing a repeatable data scoring (e.g. segment allocation) or data mining process.

In many cases, it will be the customer, not the data analyst, who will carry out the deployment steps. Even if the analyst deploys the model, it is important for the customer to understand upfront the actions which will need to be carried out in order to actually make use of the created models.

SEMMA Methodology

SEMMA is another methodology developed by SAS for data mining modeling. It stands for Sample, Explore, Modify, Model, and Asses. Here is a brief description of its stages −

• Sample − The process starts with data sampling, e.g., selecting the dataset for modeling. The dataset should be large enough to contain sufficient information to retrieve, yet small enough to be used efficiently. This phase also deals with data partitioning.
• Explore − This phase covers the understanding of the data by discovering anticipated and unanticipated relationships between the variables, and also abnormalities, with the help of data visualization.
• Modify − The Modify phase contains methods to select, create and transform variables in preparation for data modeling.
• Model − In the Model phase, the focus is on applying various modeling (data mining) techniques on the prepared variables in order to create models that possibly provide the desired outcome.
• Assess − The evaluation of the modeling results shows the reliability and usefulness of the created models.

The main difference between CRISM–DM and SEMMA is that SEMMA focuses on the modeling aspect, whereas CRISP-DM gives more importance to stages of the cycle prior to modeling such as understanding the business problem to be solved, understanding and preprocessing the data to be used as input, for example, machine learning algorithms.

Big Data Life Cycle

In today’s big data context, the previous approaches are either incomplete or suboptimal. For example, the SEMMA methodology disregards completely data collection and preprocessing of different data sources. These stages normally constitute most of the work in a successful big data project.

A big data analytics cycle can be described by the following stage −

• Business Problem Definition
• Research
• Human Resources Assessment
• Data Acquisition
• Data Munging
• Data Storage
• Exploratory Data Analysis
• Data Preparation for Modeling and Assessment
• Modeling
• Implementation

In this section, we will throw some light on each of these stages of big data life cycle.

Business Problem Definition

This is a point common in traditional BI and big data analytics life cycle. Normally it is a non-trivial stage of a big data project to define the problem and evaluate correctly how much potential gain it may have for an organization. It seems obvious to mention this, but it has to be evaluated what are the expected gains and costs of the project.

Research

Analyze what other companies have done in the same situation. This involves looking for solutions that are reasonable for your company, even though it involves adapting other solutions to the resources and requirements that your company has. In this stage, a methodology for the future stages should be defined.

Human Resources Assessment

Once the problem is defined, it’s reasonable to continue analyzing if the current staff is able to complete the project successfully. Traditional BI teams might not be capable to deliver an optimal solution to all the stages, so it should be considered before starting the project if there is a need to outsource a part of the project or hire more people.

Data Acquisition

This section is key in a big data life cycle; it defines which type of profiles would be needed to deliver the resultant data product. Data gathering is a non-trivial step of the process; it normally involves gathering unstructured data from different sources. To give an example, it could involve writing a crawler to retrieve reviews from a website. This involves dealing with text, perhaps in different languages normally requiring a significant amount of time to be completed.

Data Munging

Once the data is retrieved, for example, from the web, it needs to be stored in an easyto-use format. To continue with the reviews examples, let’s assume the data is retrieved from different sites where each has a different display of the data.

Suppose one data source gives reviews in terms of rating in stars, therefore it is possible to read this as a mapping for the response variable y ∈ {1, 2, 3, 4, 5}. Another data source gives reviews using two arrows system, one for up voting and the other for down voting. This would imply a response variable of the form y ∈ {positive, negative}.

In order to combine both the data sources, a decision has to be made in order to make these two response representations equivalent. This can involve converting the first data source response representation to the second form, considering one star as negative and five stars as positive. This process often requires a large time allocation to be delivered with good quality.

Data Storage

Once the data is processed, it sometimes needs to be stored in a database. Big data technologies offer plenty of alternatives regarding this point. The most common alternative is using the Hadoop File System for storage that provides users a limited version of SQL, known as HIVE Query Language. This allows most analytics task to be done in similar ways as would be done in traditional BI data warehouses, from the user perspective. Other storage options to be considered are MongoDB, Redis, and SPARK.

This stage of the cycle is related to the human resources knowledge in terms of their abilities to implement different architectures. Modified versions of traditional data warehouses are still being used in large scale applications. For example, teradata and IBM offer SQL databases that can handle terabytes of data; open source solutions such as postgreSQL and MySQL are still being used for large scale applications.

Even though there are differences in how the different storages work in the background, from the client side, most solutions provide a SQL API. Hence having a good understanding of SQL is still a key skill to have for big data analytics.

This stage a priori seems to be the most important topic, in practice, this is not true. It is not even an essential stage. It is possible to implement a big data solution that would be working with real-time data, so in this case, we only need to gather data to develop the model and then implement it in real time. So there would not be a need to formally store the data at all.

Exploratory Data Analysis

Once the data has been cleaned and stored in a way that insights can be retrieved from it, the data exploration phase is mandatory. The objective of this stage is to understand the data, this is normally done with statistical techniques and also plotting the data. This is a good stage to evaluate whether the problem definition makes sense or is feasible.

Data Preparation for Modeling and Assessment

This stage involves reshaping the cleaned data retrieved previously and using statistical preprocessing for missing values imputation, outlier detection, normalization, feature extraction and feature selection.

Modelling

The prior stage should have produced several datasets for training and testing, for example, a predictive model. This stage involves trying different models and looking forward to solving the business problem at hand. In practice, it is normally desired that the model would give some insight into the business. Finally, the best model or combination of models is selected evaluating its performance on a left-out dataset.

Implementation

In this stage, the data product developed is implemented in the data pipeline of the company. This involves setting up a validation scheme while the data product is working, in order to track its performance. For example, in the case of implementing a predictive model, this stage would involve applying the model to new data and once the response is available, evaluate the model.

Big Data Analytics - Methodology

In terms of methodology, big data analytics differs significantly from the traditional statistical approach of experimental design. Analytics starts with data. Normally we model the data in a way to explain a response. The objectives of this approach is to predict the response behavior or understand how the input variables relate to a response. Normally in statistical experimental designs, an experiment is developed and data is retrieved as a result. This allows to generate data in a way that can be used by a statistical model, where certain assumptions hold such as independence, normality, and randomization.

In big data analytics, we are presented with the data. We cannot design an experiment that fulfills our favorite statistical model. In large-scale applications of analytics, a large amount of work (normally 80% of the effort) is needed just for cleaning the data, so it can be used by a machine learning model.

We don’t have a unique methodology to follow in real large-scale applications. Normally once the business problem is defined, a research stage is needed to design the methodology to be used. However general guidelines are relevant to be mentioned and apply to almost all problems.

One of the most important tasks in big data analytics is statistical modeling, meaning supervised and unsupervised classification or regression problems. Once the data is cleaned and preprocessed, available for modeling, care should be taken in evaluating different models with reasonable loss metrics and then once the model is implemented, further evaluation and results should be reported. A common pitfall in predictive modeling is to just implement the model and never measure its performance.

Big Data Analytics - Core Deliverables

As mentioned in the big data life cycle, the data products that result from developing a big data product are in most of the cases some of the following −

• Machine learning implementation − This could be a classification algorithm, a regression model or a segmentation model.
• Recommender system − The objective is to develop a system that recommends choices based on user behavior. Netflix is the characteristic example of this data product, where based on the ratings of users, other movies are recommended.
• Dashboard − Business normally needs tools to visualize aggregated data. A dashboard is a graphical mechanism to make this data accessible.
• Ad-Hoc analysis − Normally business areas have questions, hypotheses or myths that can be answered doing ad-hoc analysis with data.

Big Data Analytics - Key Stakeholders

In large organizations, in order to successfully develop a big data project, it is needed to have management backing up the project. This normally involves finding a way to show the business advantages of the project. We don’t have a unique solution to the problem of finding sponsors for a project, but a few guidelines are given below −

• Check who and where are the sponsors of other projects similar to the one that interests you.
• Having personal contacts in key management positions helps, so any contact can be triggered if the project is promising.
• Who would benefit from your project? Who would be your client once the project is on track?
• Develop a simple, clear, and exiting proposal and share it with the key players in your organization.

The best way to find sponsors for a project is to understand the problem and what would be the resulting data product once it has been implemented. This understanding will give an edge in convincing the management of the importance of the big data project.

Big Data Analytics - Data Analyst

A data analyst has reporting-oriented profile, having experience in extracting and analyzing data from traditional data warehouses using SQL. Their tasks are normally either on the side of data storage or in reporting general business results. Data warehousing is by no means simple, it is just different to what a data scientist does.

Many organizations struggle hard to find competent data scientists in the market. It is however a good idea to select prospective data analysts and teach them the relevant skills to become a data scientist. This is by no means a trivial task and would normally involve the person doing a master degree in a quantitative field, but it is definitely a viable option. The basic skills a competent data analyst must have are listed below −

• Business understanding
• SQL programming
• Report design and implementation
• Dashboard development

Big Data Analytics - Data Scientist

The role of a data scientist is normally associated with tasks such as predictive modeling, developing segmentation algorithms, recommender systems, A/B testing frameworks and often working with raw unstructured data.

The nature of their work demands a deep understanding of mathematics, applied statistics and programming. There are a few skills common between a data analyst and a data scientist, for example, the ability to query databases. Both analyze data, but the decision of a data scientist can have a greater impact in an organization.

Here is a set of skills a data scientist normally need to have −

• Programming in a statistical package such as: R, Python, SAS, SPSS, or Julia
• Able to clean, extract, and explore data from different sources
• Research, design, and implementation of statistical models
• Deep statistical, mathematical, and computer science knowledge

In big data analytics, people normally confuse the role of a data scientist with that of a data architect. In reality, the difference is quite simple. A data architect defines the tools and the architecture the data would be stored at, whereas a data scientist uses this architecture. Of course, a data scientist should be able to set up new tools if needed for ad-hoc projects, but the infrastructure definition and design should not be a part of his task.